My thoughts on the first Got Social Media Conference:
Erica O’Grady and Kelsey Rutger put on an excellent conference yesterday at the Houston Technology Center. Got Social Media was an advanced introduction to social media today. Many thoughtful presentations. Here’s a few insightful remarks I took away from the conference:
- “Markets As Conversation” – yes, something I’ve always advocated, and is a sub-text of the “Austrian School” approach to economics. Sorely lacking, though, in mainstream economics.
- “Customers like having a voice”. Echos of above
- non-profits online (in social media space) are spending a lot of time saying “thank you”. This is a nice lesson that I think the non-profits I work with will love to emphasize.
- “Women are motivated by respect, being listened to” – Laura Mayes. Yes, there are gender differences in markets, and marketing. I’ve often stated that shopping is the ultimate expression of capitalism, and women are, stereotypically, the ultimate shoppers … so, by extension, women are the ultimate capitalists! Recognizing this, I think we will see, in the long run, a “softening” of markets and businesses – there will be more listening, more give-and-take … and hopefully less exploitation, fraud, and con games in the marketplace. But, that takes me to: Continue reading Thoughts on GSM